Dawn Gilman joined the Changing Homelessness team in 2007 and has served as CEO since 2009. Through her leadership, the organization has grown from a small, two-person organization to an agency employing 33 FTEs. As a result, capacity has increased, as well as funding of which is now approximately $7 million in Federal and State grants serving the NE FL communities in Duval, Clay and Nassau counties. This funding provides housing, case management, prevention, and other supportive services to end homelessness. In the same time period overall homelessness in the community has decreased by more than 50%.
Under Ms. Gilman’s leadership, Changing Homelessness has been an active participant of the 100,000 Homes movement and is one of 71 communities that are part of the ZERO:2016 initiative. The community of NE FL is on target to reach the goals of functional zero for Veteran homelessness by December 31, 2015 and chronic homelessness by December 31, 2016. In addition to serving on the Florida Coalition for the Homeless board, Ms. Gilman serves on the boards of the Managing Entity/Lutheran Services Florida and Kids in Care. Ms. Gilman is a graduate of Washington University (St. Louis, MO) with a BS in Economics. Ms. Gilman currently serves as Secretary on the board of the Florida Coalition for the Homeless.
Ms. Hayes joined our team in 2014. She is a native of Jacksonville with more than 29 years of corporate experience in financial services, computer operations, and information security. In 2005, she retired from Prudential Financial Services. She began the next phase of her career working for one of the community’s largest providers of emergency financial assistance to the most vulnerable in our community. With more than nine years of non-profit experience, Ms. Hayes leadership expertise includes direct client services, quality assurance, and administration.
Rick joined the Changing Homelessness team in December 2017. He is a Hoosier from the great state of Indiana and earned his MBA at Indiana University. Prior to coming to CHI, Rick had over 10 years of experience in senior-level finance with other non-profit organizations. From that experience, Rick has excelled in the areas of systems design, efficiency improvement, cost management and both internal and external reporting. Rick is also a veteran of the U.S. Army Reserves.
Tammy Daniels, Bookkeeper Lead
Erin Cox, Bookkeeper
Marjorie Webb, Compliance Team Lead
John O’Neal, Grant Quality Analyst
Beth Collins, Grant Admin
Lori Nolan, Admin Support Specialist
Kim Hastedt, Admin Support Specialist
Information Management Systems
Lauren, D’Amico, Director Information Management Systems
Charles Temple, Program Accounts Manager
Jonathan Grant, HMIS Data Specialist
Jane Moy, HMIS Data Analyst
Andrew Sexton, Facilities & Logistics Coordinator
Robert Conrad, Director of Client Services
David Augustine, Client Services Team Lead
Sheila Webster, Case Manager SSVF
James West, Employment Specialist
Vera Brown-Floyd, Case Manager COC
Meti Ferguson, Case Manager SSVF
Denise LaBerge, Case Manager
Natalie Bass, Case Manager SSVF, Location Lead
Leah Ecker, Case Manager SSVF
Denise Branch, Case Manager
John Markee, Engagement Team Lead
Anthony Wilson, Screening Specialist
Gerald Dortch, Lead Navigator
David Sheppard, Intake Admin Assistant
Monique Elton, Director of Communications
Ciera Smith, Community Engagement & Development Associate