Dawn Gilman joined the Changing Homelessness team in 2007 and has served as CEO since 2009.
The mission of Changing Homelessness is to guide the community effort to prevent and end homelessness by providing leadership, advocacy, support, standards, and funding. As the area Lead Agency on Homelessness, we foster communication and provide training to 40 member agencies that offer direct services to people in need. Always in search for new grants and funding opportunities for our Mission, we are also in charge of providing data collection coordination for these services through the Homeless Information Management System (HMIS), ensuring useful data with the highest integrity possible. We analyze this data to trend changes occurring in the populations our member agencies serve. We are proud that our community has seen an 80% reduction in Veteran homelessness, 50% in chronic homelessness and a 30% decrease in overall homelessness since 2009. The agency manages approximately $6 million dollars in local, state and federal grants of which over $4 million is pass through to other agencies. Our single largest grant is the Supportive Services for Veteran Families. This grant provides both rapid rehousing and prevention assistance.
Under Ms. Gilman’s leadership, Changing Homelessness has grown from a single employee into an agency employing more than 35 staff members. This growth has increased both capacity and funding to end homelessness in northeast Florida. The agency currently has a $6.4 million budget with approximately $4 million as pass through to sub-grantees. This funding provides housing, case management, prevention, and other supportive services to end homelessness. The community has seen an 80% decrease in Veterans Homelessness, 57% in chronic homelessness, and a 30% decrease in overall homelessness from 2009 to 2018.
Jeanne Hayes joined our team in 2014. She is a native of Jacksonville with more than 29 years of corporate experience in financial services, computer operations, and information security. In 2005, she retired from Prudential Financial Services. She began the next phase of her career working for one of the community’s largest providers of emergency financial assistance to the most vulnerable in our community. With more than nine years of non-profit experience, Ms. Hayes leadership expertise includes direct client services, quality assurance, and administration.
Rick Robbins joined the Changing Homelessness team in December 2017. He is a Hoosier from the great state of Indiana and earned his MBA at Indiana University. Prior to coming to CHI, Rick had over 10 years of experience in senior-level finance with other non-profit organizations. From that experience, Rick has excelled in the areas of systems design, efficiency improvement, cost management and both internal and external reporting. Rick is also a veteran of the U.S. Army Reserves.